Dell-ivered on time

Despite having a raft of CDs for all my Dell kit, the one I didn’t have was a Dell-specific XPsp2 CD for reinstallation. It is required, as ordinary XP CDs cannot see the SATA drives.
The bad news is that is took me almost an hour on the phone to make my point understood (that all I needed was a CD which recognised the drives). The good news was that Dell called me back on my mobile and said they would courier the OS and drivers CDs for delivery within two days. They arrived bright and early today just 38 hours after the call.

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