When only snailmail will do

I have had to resort to traditional methods twice this week, once because a company would not accept an email (as it doesn’t contain a ‘real’ signature) and more frustratingly, to tackle Ryanair who do not acknowledge emails. The latter company gets my crap service of the month award as I have already spent £4.50 waiting in their telephone queues to no avail. Rather irritatingly whilst on hold, they promote other services which (a) I don’t want/need and (b) the service I do need isn’t available on their website either.